1. Our Commitment to Data Privacy
Trade-X Technologies Ltd. ("Trade-X", "we", "us") prioritizes data minimization and financial privacy. We build software tools, not data-harvesting networks. This Privacy Policy details what information we collect when you visit our public landing pages or request a software demonstration.
2. Information We Collect
We collect only the information necessary to fulfill your demonstration requests and maintain system security:
- Contact Details: Your name, business/work email, organization name (optional), and country.
- Inquiry Context: Your selected interest category (e.g. Hari AI, Strategy Lab) and optional message.
- Technical Telemetry: Anonymized IP addresses (with the final octet masked), browser type, and timestamps to prevent automated spam and DDoS attacks.
What We NEVER Collect on Public Surfaces
We never collect or store:
- Third-party broker passwords, trading account PINs, or private API secrets.
- Credit card numbers, bank account details, crypto private keys, or deposit instructions.
- Personal financial balances, tax identifiers, or live broker trade orders.
3. How We Use Your Information
Your contact details are used strictly to:
- Schedule and conduct your requested Trade-X platform demonstration.
- Answer technical questions regarding broker connectivity or Hari AI features.
- Verify eligibility based on regional compliance and jurisdiction rules.
We do not sell, rent, or trade your personal information to third-party marketing companies.
4. Data Retention & Deletion Rights (GDPR)
Lead records are retained for 90 days following inquiry resolution, after which they are securely purged. You have the right under GDPR and applicable privacy legislation to request access to, correction of, or permanent deletion of your data at any time.
To exercise your data privacy rights, email our Data Protection Officer at: privacy@tradex.internal.